Shipping & Delivery
Store hours for In Store Pick-Up are Tuesday to Friday from 11am to 4pm and Saturday from 10am to 3pm, this option is only available at Humacao Store. Please allow 2hrs to process your order. You will receive an email when your order is ready for Pick Up. All orders must be picked up within 7 days, otherwise will be final sale and will not qualify for exchange/return. If you had a special request please contact us first and let us know. Orders placed from Friday, Saturday and Sunday will be process on the next business day.
We offer FREE SHIPPING in orders over $100 and a Flat Rate of $6.00 for US & PR.
Domestic Shipping, please allow 1-3 days business days.
International Shipping, is not available at this moment.
*Once your order has been shipped and tracking number is sent by email, Baú Boutique is NOT RESPONSIBLE for any delay, lost, wrong delivered or stolen packages that may happen with the postal service.
Returns & Exchanges
Please, make a request at http://baubtq.returnscenter.com within three (3) days after receiving your order, and we will contact you with the instructions.
Merchandise must be new, unworn and unaltered with tags attached. Customer is responsible for any return shipping fees.
The request must be made within three (3) after receiving your order (Starting when the tracking number appears as “delivered” or “available for pick up”), otherwise we will deny the request.
Order that we receive without having completed the process, will NOT be accepted and will be returned.
No money return only store credit. Shipping costs are not refundable.
We reserve the right to deny unreasonable returns, and exchanges.
PRE ORDERS, SWIMWEAR/BODYSUIT, SHOES, LEATHER + SEQUIN CLOTHING, LAYAWAYS, ONE SIZE CLOTHING, WHITE CLOTHING, ACCESSORIES (BAGS + HATS +JEWELRY + BELTS + HEADBANDS + SUNGLASSES + INTIMATES (BRALETTES) & SALE ITEMS ARE ALL FINAL SALE AND CANNOT BE RETURNED FOR A STORE CREDIT OR EXCHANGED.
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Holiday Season Return Policy
Holiday season purchases will be Final Sale (November 1 -January 6)
Only gifts PURCHASED on DECEMBER 15-24 can be returned until DECEMBER 30, 2021 if qualify.
PLEASE LET US KNOW IF ITEM IS A GIFT, IF PURCHASING A GIFT ONLINE IN THE NOTES AREA PLEASE WRITE IF ITEM IS A GIFT.
IF ITS NOT MARKED AS A GIFT WE WILL NOT BE ACCEPTING THE RETURN.
Baú Boutique info:
Tuesday to Friday 11:00am - 4:00pm
Saturday 10:00am - 3:00pm
Urb. Jardines de Humacao
Bloq. A18 PR 924